Frequently Asked
Questions
General Questions
What services does Euro Cleaning Calgary offer?
We offer a wide range of cleaning services, including residential cleaning, commercial cleaning, deep cleaning, move-in/move-out cleaning, airbnb cleaning and airbnb co-hosting.
Are your cleaning products eco-friendly?
Yes, we use environmentally friendly cleaning products that are safe for your family, pets, and the environment.
How do I book a cleaning service?
You can book a cleaning service by visiting our website, calling our customer service line, or sending us an email. We offer flexible scheduling to meet your needs.
What areas do you service?
We provide cleaning services in Calgary and Airdrie. If you’re unsure if we cover your area, please contact us for confirmation.
Do I need to be home during the cleaning?
No, you do not need to be home. Many of our clients provide us with access instructions, and we take security very seriously. If you prefer to be present, that’s perfectly fine too.
Pricing and Payment
How much do your cleaning services cost?
Our pricing varies based on the type of service, the size of the area to be cleaned, and the frequency of the cleaning. Please contact us for a customized quote.
What payment methods do you accept?
We accept various payment methods, including credit cards, debit cards, and online payments. Payment is typically due at the time of service.
Do you offer any discounts or promotions?
Yes, we offer discounts for recurring services and seasonal promotions. Check our website or contact us for current offers.
Customization and Special Requests
Can I request the same cleaner for every visit?
Yes, we strive to provide the same cleaner for each visit to ensure consistency and familiarity. If your regular cleaner is unavailable, we will notify you and arrange a suitable replacement.
Can I customize my cleaning plan?
Absolutely! We offer customizable cleaning plans to meet your specific needs and preferences. Just let us know your requirements, and we’ll tailor our services accordingly.
Do you provide cleaning supplies and equipment?
Yes, we bring all the necessary cleaning supplies and equipment. If you have specific products you’d like us to use, please let us know.
How do you handle special requests or specific cleaning instructions?
You can provide any special instructions or requests when you book your service. Our cleaners are trained to follow specific guidelines to ensure your satisfaction.
What should I do with my pets during the cleaning?
We love pets! However, for their safety and to ensure an efficient cleaning, we recommend securing pets in a safe area or informing us of any special instructions regarding your pets.
Get Started Today!
Schedule your cleaning online in just a few clicks or speak with our friendly team to customize your cleaning package.